Recovering IT Assets from Departing Employees

Departing employees often keep devices simply because returning them is inconvenient. Drop-off lockers let people return laptops and accessories at any hour, and every return is logged against the offboarding ticket so asset managers know exactly what is still outstanding.
Corporate WorkplaceIT Asset Management
Improve your offboarding returns

The challenge

Offboarding returns fail for practical reasons. The employee's last day is busy, the IT desk is closed when they leave, or they work remotely and must arrange a courier. Devices end up in drawers, at reception, or never come back at all. Each unreturned laptop is a replacement cost and a potential data exposure, and asset managers chase former employees for weeks with inconsistent results. Without a clear return record, it is hard to tell whether a device is lost or simply unrecorded.

Returns that never happen

Inconvenient return processes mean devices leave with departing staff.

Security exposure

Unrecovered laptops may still hold company data and credentials.

Weeks of chasing

Asset managers spend time pursuing former employees for equipment.
If nothing changes: Every unrecovered device is paid for twice, once to buy and once to replace, and remains a data risk until it is found.

Make returning equipment the easiest part of leaving

Signifi smart lockers provide a secure drop-off point available at any hour. The departing employee receives a return code linked to their offboarding ticket, deposits their devices, and SignifiVISION records the return instantly. IT sees what has come back and what is still outstanding, and can collect devices for wiping and redeployment on its own schedule.

How it works

  1. Offboarding triggers a return code

    The offboarding ticket generates a drop-off code for the employee.

  2. Employee drops off devices

    Laptops and accessories are deposited in a secure compartment at any hour.

  3. Return is reconciled

    The return updates the ticket and asset record; IT collects devices for redeployment.

Capabilities that matter here

  • Secure drop-off compartments
  • Ticket-linked return codes
  • Outstanding-asset reporting
  • 24/7 availability

Works with your systems

  • ServiceNow
  • BMC Remedy
  • HRIS offboarding workflows via API

What changes

  • Higher device recovery at offboarding
  • Returns logged instantly against each departing employee
  • Recovered devices redeployed faster

Explore the Smart Lockers or see how Signifi serves corporate workplace teams.

Common questions

How do drop-off lockers improve offboarding?

They remove the scheduling problem. Employees can return equipment whenever they leave the building, and the return is recorded immediately against their offboarding ticket, so nothing depends on catching an IT technician.

Can remote employees use the lockers?

Remote employees can return equipment at any office location with a Signifi locker. For fully remote staff, lockers can serve as the receiving point for couriered returns so every device is logged on arrival.

How does IT know what is still outstanding?

Because returns are linked to asset records, SignifiVISION reporting shows which assigned devices have come back and which have not.

Improve your offboarding returns

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