Connecting Your Worlds
T.E.D supports IT asset management and customer service remotely, offering excellent personal service and quick access to assets via our smart locker system.
Tech Express Deck for IT Asset Management & IT Service Management
When devices falter, it’s not just a technical glitch; it’s a productivity roadblock. Regrettably, IT assets, both hardware and software, can fail. IT personnel must be physically present to promptly address these issues, consuming billable hours for your IT resources and staff. Signifi’s Tech Express Deck (TED) allows IT technicians to remotely diagnose systems in minutes and support a variety of user problems, such as loaning, swapping, and collecting/returning devices.
Stay Connected
TED is a collaborative smart locker system that enables organizations to set up communication and service channels between end-users and IT technicians. Create a setup with a dedicated walk-up service centre or at locations where an IT technician is absent. TED offers your team the convenience of a self-dispensing and asset recovery kiosk in a central location.
Be more places at once
Deliver IT support to all your users, regardless of the location. Stay productive and maintain a responsive operation by delivering IT support to multiple locations with TED. Get back to work faster so you can focus on other priorities. Let employees solve more hardware problems on their own with self-dispensing kiosks from TED. It’s easy to use, low-touch, and reduces downtime for the company. Lower your ticket response times while increasing your NPS scores.
What T.E.D Can Do For You
Extended Remote Support
Extended Remote Support
Employees can easily report device issues by plugging them into one of the TED lockers. They can chat with an IT technician using our interactive screen, who can diagnose and repair the device remotely. The technician can swap the faulty device with another working device directly from the locker, ensuring no time is lost.
Designed to Fit Your Needs
Designed to Fit Your Needs
Available in both standing and seating configurations, T.E.D fluidly integrates with existing systems, including inventory, accounting and Asset Management & CRM platforms, ensuring a smooth and efficient experience for both your staff and customers.
Get Control of your Assets
Get Control of your Assets
TED provides a clear view of your IT assets on an integrated platform, so you can be confident you‘re maximizing the value of every dollar spent. Keep track of devices and get notified before it‘s too late with remote control features that help you avoid time-consuming and expensive downtime.
Customize your ITAM solution
Customize your ITAM solution
Ted is a fully configurable smart locker system that lets you build the ITAM solution that best meets your needs. With different modules and customizations to meet various I.T. objectives, you can customize your ITAM solution precisely to meet your needs.
Stay Connected
Stay Connected
TED is a collaborative smart locker system that enables organizations to set up communication and service channels between end-users and IT technicians. Create a setup with a dedicated walk-up service centre or at locations where an IT technician is absent. TED offers your team the convenience of a self-dispensing and asset recovery kiosk in a central location.
Proudly solving IT challenges for businesses worldwide
+ Million
Daily Users & Growing
+
Active Countries
+
Active API Integrations
Our technology, made for you
Whether you’re looking to enhance retail experiences or streamline asset management, our solutions are built to drive your operations forward with features that are as practical as they are impressive.
Unique Dual Screen Design
A dedicated 10″ screen controls locker access for pick-up, loaning and returns. The larger 24″ touchscreen connects directly to the customer’s IT laptop or PC securely stored with TED Units.
Automated Storage Lockers
Up to 12 Automated Lockers with Charging Ports to securely store your IT assets.
User Friendly Interface
Internal Intel NUC controls the touchscreen, controller, optional RFID/badge reader and other peripherals. Activates collaboration calls and services through Interactive Panel and Digital PIN.
Designed For Your Remote Staff
Employees enjoy real-time help with their I.T. issues and equipment requests. TED facilitates support for technology devices, smartphones, tablets, and laptops – while accommodating hardware replacements, technology refreshes, loaners and software upgrades. TED provides personal service and immediate access to assets through Signifi‘s smart locker system and is backed by SignifiVISION™ Platform.
T. E. D “Standing”
Fully configurable smart locker system with different modules and customizations to meet various I.T. objectives.
T. E. D “Desk”
Set up communication and service channels between the end-user and the IT technician at either a dedicated walk-up service center or at remote locations.
Why choose Signifi?
SignifiVISION™
Keep an eye on the bottom line with SIGNIFIVISION™ cloud-based platform. SIGNIFIVISION™ provides remote manageability of your hardware and our enterprise-level API can handle the most complex integrations. Have all the analytics, administration, and alerts you need.
Security & Safety
We prioritize security and safety across all operations layers. Our processes and platforms adhere to rigorous standards, including SOC2 Type II, ISO, ADA, and 508 compliance. Our hardware meets certifications such as the IECEE CB Scheme and CE certification, ensuring top-notch quality.
Truly Integrated
We pride ourselves on complete vertical integration. Our in-house engineering team excels in electronics and mechanical fields, ensuring top-notch product development. Our agile software team creates robust, scalable solutions tailored to our clients’ needs.
Customized Solutions
There‘s no one-size-fits-all solution. That‘s why we love working with clients to customize our hardware and software to meet their unique requirements. Spark is available in different sizes and configurations to create a customer-centric solution that’s customized for you and your business.
Accessibility
Signifi is dedicated to harnessing technology to serve everyone. That’s why our solutions are ADA-compliant and intentionally designed to accommodate persons with disabilities. With features like audio guidance and lower chassis for wheelchair users, Signifi is committed to ensuring accessibility for all.
Global Deployment
At Signifi, our commitment to exceptional service knows no borders. Our global delivery and installation network covers comprehensive end-to-end solutions, including project planning, design services, location finding, and dedicated on-site support to address any issues immediately and effectively.
Seamless Integration with Major IT Service Management Systems
Integration with all major ITSM systems such as ServiceNow and Remedy (Inventory, Accounting, CRM and more) via a client created API.
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Want to free up your IT’s time by streamlining ITAM & ITSM?
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